Find the right product. Set up an account. Whatever you want to do, we have the resources to help you.
Simply select the type of customer which best describes you in the drop down below. Otherwise – put a couple of key words in our search box in the top right hand side of the screen (we’ve got lots and lots of information on this site just waiting to help you out!)
Our Customer Care team are on hand to help you with any queries you may have.
Customer CareOur Technical Product Specialists are here to help assessors and businesses across New Zealand
Meet our Technical Product SpecialistsOur primary goal is to ensure we follow all procedures necessary to keep everyone safe.
COVID-19Find out how long your order will take to arrive or how to return a product with our handy FAQ’s
Shipping & ReturnsIf you purchase from us often, setting up an account will make ordering easier and more cost effective.
Account SetupIs your mobility product not working as it should? Our certified technical team will get you moving again.
Technical SupportWe warrant all of our products and services against any material and workmanship defects.
WarrantiesKeep your mobility product in safe working order with regular servicing from one of technical experts.
Service & MaintenanceHere's a few tips on how to measure for a wheelchair, and questions to cover off when it's time to order.
View GuidelinesEverything you need to know about our Quote Mode tool for Assessors and Resellers.
Quote Mode FAQsWhat better way to find out if a product is right for you, than have one of our experts show you.
Demo Request FormOur checklist will help you find out if you could be eligible for funding from the Ministry of Health.
Funding ChecklistHave a question or need help with something? Our FAQs may have the answer you need.
Find the AnswerWhether you're shopping for yourself or a client or are purchasing stock for your business we're here to help.
Get in TouchWould you like to become part of our established selling network? Find out how to apply here.
Reseller ApplicationAccess scripts from all our brands in one easy to access place. Click on your chosen script to download.
Script LibraryUser manuals, parts information and trouble shooting guides – ready to access, all in one place.
Spare PartsWe’ll give you the tools to prescribe with confidence when you attend our hands on training sessions.
View Training MenuAre you interested in pricing for a specific product? Send us a request and we’ll get it to you asap.
Quote Request FormInterested in a product trial for one of your cases? Complete this simple form and we’ll be in touch.
Trial Request FormTrials can be made available to assessors who are prescribing products that will be funded.
Trial GuidelinesSome of our more complex products may take a bit of teamwork to script. Let us help.
Complex Product Form